Returns & Exchanges
At TOP TEN GB, we are committed to providing high-quality athletic gear, but if you are not satisfied with your purchase, you can return items within 30 days for a full refund or exchange. All returned equipment and apparel must be in original, unused condition with all tags and packaging intact.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization Number.
Package Your Gear
Securely pack the items in their original boxing, ensuring all protective padding is included to prevent damage to sports equipment during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand your package to any authorized courier drop-off point and keep your tracking receipt until your refund or exchange has been fully processed by our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing